They're Not Mind Readers A common argument we hear all too often from sales professionals is, "I don't do monthly payments because my customers don't ask for monthly payment options." We very quickly follow that up with the simple question, "well, did they know that a monthly payment option was available to them?" Read More
1. What technology solution will meet our needs? 2. Who do we trust to install and support it? 3. How will we pay for it? Do you have an answer for all three? You better! As a VAR or MSP of technology solutions, your organization is obviously in the business of recommending a technology solution to meet a customer’s needs. And of course you will exalt the many reasons that yours is the best ... Read More
Updating Life Saving Technology Our country’s 911 system has changed over time and will continue to do so as the way we communicate changes with emerging technologies. While older 911 service may have required the caller to provide their address, Enhanced 911 service automatically provides this information. While wireless phones at one time posed a problem in terms of identifying similar caller ... Read More
Almost every company, government agency, or commercial enterprise makes use of a variety of technology solutions. Until recently, many of those solutions have been "premised based" meaning the phone system PBX, the network routers and switches, the LAN/WAN servers, and other technology equipment has all been located within an organization’s offices. Read More
As hosted PBX and cloud solutions continue to mature and gain adoption with commercial customers, many VARs still present an unnecessary challenge to customers evaluating this type of solution. That challenge is the requirement for an upfront payment for the handsets, router, and other necessary endpoint components. Read More
When companies evaluate new technology for their business, they often ask themselves the obvious question, "what do I buy?" But, so often, an equally important question is overlooked, "how should I buy?" Read More
Understanding what technology to buy is only half the battle in a decision process. Addressing the options on “How to Buy” can dictate your control and flexibility in the years to come. Knowing your options and understanding the best fit for your business will make a significant difference in the buying process. Read More
by: Jill Duran
If you are a small to medium sized business, in the market for technology or unified communications equipment or a Value Added Reseller (VAR), the next couple paragraphs could save you a lot of heartburn. After 20 years in the unified communications equipment financing industry we see all too often, customers or their sales representatives, get caught up in finding the lowest rate that they ... Read More
by: Jill Duran
While everyone is trying to head for the cloud, take a moment and think about how you want to acquire the cloud endpoints and equipment you will need to operate in the cloud. With the conversations always about the network, have you put any consideration into the equipment or endpoints? Read More
