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In Alberta, Canada, the City of Spruce Grove strives to be on the forefront of technology and innovation to stay one step ahead of the rest. At one point, the city had undergone an amazing increase in development, which included the expansion of their telecommunications equipment.
Originally, the city was using an older Mitel platform, which included digital rather than IP phones. In order to accommodate their growth, a TAMCO partner suggested that they should look into a newer technology solution. Their older digital phones were not compatible with the new system they were considering, and the city was lacking the capital needed for an entirely new system.
With the lack of capital and a desire for flexibility, a cash purchase was just not an option for the City of Spruce Grove.