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Technology-as-a-Service Serves Animal Welfare Nonprofit

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Nonprofit for pet services easily upgrades unified communications technology solution 

Case Study Highlights 

Tail Waggers 1990 upgraded its unified communication platform to expand its operation in the community and all without any large financial burdens, thanks to their technology-as-a-service solution with TAMCO and its Solution Replacement Guarantee feature. 

If they had any other financing agreement, such as a lease, it would have forced Tail Waggers to either roll over their remaining balance or make a large capital expenditure of $6,800 along with the expense of their new solution. Now, with even more connectivity and upgraded operational efficiency, Tail Waggers 1990 can keep serving the community and helping people afford to care for their beloved pets. Their upgraded communication system is again under TAMCO's Technology-as-a-Service agreement, which continues to provide them with flexibility and financial protection as they grow. They never have to worry about slowing down or holding back services due to obsolete and inefficient technology. 

As-A-Service Preserved Their Capital

Tail Waggers’ founder, Laura Zain, is no stranger to change and growth. With three decades in operation, the 501 (c)(3) nonprofit organization has grown to a multi-site operation over the years. Within the first six years of being in a brick-and-mortar storefront, they grew from one to four facilities. When they were equipping their operation with communications technology, technology-as-a-service was recommended as the payment option by their system integrator. While TaaS has many benefits there are two that are most important to Tail Waggers:

  1. ONE MONTHLY PAYMENT 
    They did not have to spend a large amount of precious capital on depreciating technology equipment while keeping their cash working towards the mission.

  2. SOLUTION REPLACEMENT GUARANTEE (SRG)
    The SRG protects them from being handcuffed to obsolete technology as they grow. It provides easy scalability to expand and better serve the community without large and unexpected financial burdens.
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Flexibility to Grow

Tail Waggers 1990 needed to grow and expand rather quickly, just shy of three years into their five-year agreement. Laura planned for this when she chose the as-a-service monthly payment option. She protected the nonprofit's capital and exercised her SRG benefit.

In collaboration with TAMCO and her technology solution provider, TailWaggers upgraded to a brand new solution. However, there was a balance of $6,800 left on her existing contract. The SRG benefit with TAMCO's Technology-as-a-Service solution relieved them of that balance and they were free to execute a new agreement. They did not have to worry about rollover balances or penalty fees.

Tail Waggers implemented a brand new solution that brought them better connectivity, saved them time, and opened the doors to work more effectively for the community.

“Our upgraded equipment has made communication in the facilities much more efficient. To be able to change to the system we needed when we needed it was highly valuable to us. We’ve grown exponentially and have plans to continue expanding to serve in the community. Preserving our cash flow is important to our operation and helps our mission.”

- Laura Zain, Founder

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