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Founded in 1883, the Capital City Club has traditionally been the center of Atlanta's social activity and has been a popular gathering place for the city's leading professional men. Because of its prestige, renovations, expansions, and improvements in member services are ongoing club goals. However, in order to keep up with the club charter, it was clear that making some technology changes was necessary.
Their old Nortel voice solution was not able to link all of their locations together, meaning each location required a separate phone number and voicemail. For a club with a history of such nobility, the solution just wasn't cutting it.
Not only was the phone equipment falling short, but it was discovered that the Capital City Club was overpaying for the solution. The management team was well aware of the potential cost savings they would receive with a new technology solution, but wanted to keep their options open for unforseen changes in their needs going forward.